Intune Interview Questions: Top 10 Questions to Ask Candidates

Microsoft Intune is a cloud-based service that helps organizations manage their devices and applications. As more and more companies adopt this technology, the demand for skilled professionals who can manage and maintain it has increased. If you’re looking to land a job in this field, it’s essential to be well-prepared for the interview process. In this article, we’ll cover some of the most frequently asked Intune interview questions to help you get ready.

Interview questions for Intune can cover a range of topics, from basic concepts to more advanced scenarios. Some of the most common questions revolve around Intune’s capabilities, such as device management, application management, and security features. Other questions might focus on specific scenarios, such as troubleshooting issues or configuring policies. By familiarizing yourself with these topics, you can demonstrate your knowledge and expertise to potential employers. In the next section, we’ll dive into some of the most popular Intune interview questions and provide tips on how to answer them.

Understanding Intune

Intune is a cloud-based service developed by Microsoft that provides mobile device management (MDM) and mobile application management (MAM) capabilities. It allows enterprise organizations to manage and secure mobile devices, applications, and data.

Intune and Microsoft 365

Intune is a key component of Microsoft 365, which is a suite of productivity and collaboration tools designed for enterprise organizations. Microsoft 365 includes Office 365, Windows 10, and Enterprise Mobility + Security (EMS). Intune is included in the EMS suite, which provides additional security and management features for mobile devices and applications.

Intune and Azure

Intune is built on top of Microsoft Azure, which is a cloud computing platform and infrastructure developed by Microsoft. Azure provides the underlying services and infrastructure for Intune, including data storage, authentication, and network connectivity.

Intune and SCCM

Intune can be integrated with Microsoft System Center Configuration Manager (SCCM), which is an on-premises solution for managing PCs, servers, and mobile devices. The integration of Intune and SCCM allows organizations to manage both on-premises and cloud-based devices from a single console.

Overall, Intune is a powerful cloud service that provides enterprise organizations with the tools they need to manage and secure mobile devices, applications, and data. Its components work together seamlessly to provide a comprehensive solution for mobile device management.

Device Management with Intune

Intune is a powerful cloud-based management tool for mobile devices that allows organizations to manage and secure devices used by their employees. In this section, we will discuss how Intune manages devices and the features it offers.

Windows Autopilot

Windows Autopilot is a feature that allows organizations to set up and pre-configure new Windows 10 devices, getting them ready for productive use. With Intune, you can use Windows Autopilot to configure and manage Windows devices, including desktops, laptops, and tablets. This feature allows you to streamline the deployment process of new devices, saving time and resources.

Endpoint Manager

Endpoint Manager is a feature that allows you to manage and secure devices from a single console. With Endpoint Manager, you can manage devices running Windows, macOS, iOS, and Android. You can also manage devices that are not joined to a domain. Endpoint Manager allows you to manage devices from anywhere, at any time, giving you complete control over your device fleet.

Intune provides several features for device management, including:

• Device registration: Intune allows you to register devices with the service, enabling you to manage them remotely.
• Mobile Device Management (MDM): Intune provides MDM capabilities, allowing you to manage and secure mobile devices, including iOS and Android devices.
• Mobile Application Management (MAM): Intune provides MAM capabilities, allowing you to manage and secure mobile applications, including iOS and Android apps.
• Device compliance: Intune allows you to check the compliance status of devices, ensuring that they meet your organization’s security policies.
• Device configuration: Intune allows you to configure devices remotely, ensuring that they are set up according to your organization’s standards.

In summary, Intune provides a comprehensive set of features for device management, including device registration, MDM, MAM, device compliance, and device configuration. With Intune, organizations can manage and secure their device fleet from a single console, giving them complete control over their device ecosystem.

Application Management in Intune

When it comes to managing applications, Microsoft Intune provides a comprehensive set of features to help you manage your organization’s mobile devices and apps. In this section, we will discuss the deployment of applications in Intune.

Deployment of Applications

Intune allows you to deploy applications to devices using different methods. You can deploy apps from the Microsoft Store for Business, the Apple App Store, and the Google Play Store. You can also deploy line-of-business (LOB) apps, which are developed in-house or acquired from third-party vendors.

Intune also allows you to manage apps using Mobile Application Management (MAM) policies. MAM policies can be used to protect corporate data on a user’s device without managing the entire device. This ensures that sensitive corporate data is not compromised in case the device is lost or stolen.

Intune also provides the Intune App PIN feature, which allows you to require a PIN to access specific apps on a user’s device. This feature provides an additional layer of security for sensitive apps that contain corporate data.

App Protection Policies in Intune provide additional security for apps and data. These policies allow you to control app access, prevent data leakage, and protect against malware. You can also configure app-level encryption and restrict cut, copy, and paste actions.

Overall, Intune provides a comprehensive set of features for managing applications on mobile devices. With the ability to deploy apps from different sources and manage them using MAM policies, app PIN, and app protection policies, Intune provides a secure and efficient way to manage apps in your organization.

Security and Compliance in Intune

Security and compliance are critical aspects of any enterprise mobility management solution, and Microsoft Intune provides a range of tools to help organizations maintain control over their data and devices.

One of the key features of Intune is the ability to define policies that govern device security and compliance. These policies can be customized to meet the specific needs of an organization, and can cover everything from password requirements to app management. Additionally, Intune allows administrators to define security standards that must be met by all devices, ensuring that they are secure and compliant with organizational policies.

Certificates are another important aspect of security and compliance in Intune. By using certificates, organizations can ensure that only authorized devices and users can access organizational data. Intune allows administrators to manage certificates centrally, making it easy to issue and revoke certificates as needed.

Organizational data and personal data must be protected to meet compliance requirements. Intune provides a range of tools to help organizations keep their data safe, including endpoint security policies, data protection policies, and security policies that can be applied to devices and apps. Additionally, Intune integrates with Microsoft Defender for Endpoint, providing advanced threat protection and endpoint management capabilities.

In summary, Intune provides a comprehensive set of tools to help organizations meet their security and compliance requirements. By defining policies, managing certificates, and applying security standards, organizations can ensure that their data and devices are secure and compliant with organizational policies.

Active Directory and Intune

Active Directory (AD) is a directory service developed by Microsoft for Windows domain networks. It is a central repository of information about users, computers, and other resources on the network. AD is used to manage permissions and access to network resources, including Intune.

Intune is a cloud-based service that allows organizations to manage their devices and applications. It works with Azure Active Directory (AAD) to provide secure access to corporate resources. AAD is a cloud-based identity and access management service that provides single sign-on and multi-factor authentication.

Conditional Access

Conditional Access is a feature of Intune that allows administrators to control access to corporate resources based on specific conditions. For example, an administrator can require multi-factor authentication for users accessing corporate data from outside the corporate network.

Conditional Access policies can be based on a variety of conditions, including device compliance, location, and user risk level. Policies can also be scoped to specific applications or groups of users.

By using Conditional Access policies, organizations can ensure that only authorized users have access to corporate resources, and that access is granted in a secure manner.

In summary, Active Directory and Azure Active Directory play a critical role in controlling access to corporate resources through Intune. By leveraging Conditional Access policies, organizations can ensure that only authorized users have access to the resources they need, and that access is granted in a secure and controlled manner.

Enterprise Mobility Management

Enterprise Mobility Management (EMM) is a comprehensive set of technologies and processes that enable organizations to manage mobile devices, applications, and data. EMM solutions provide IT administrators with the ability to secure, monitor, and manage mobile devices and their associated applications and data.

One of the most popular EMM solutions is Microsoft Intune, which is a cloud-based endpoint management solution that enables organizations to manage their mobile devices and applications from a single console. With Intune, IT administrators can manage mobile devices, control access to applications and data, and enforce security policies across the organization.

EMM solutions offer a range of benefits to organizations, including increased productivity, improved security, and reduced costs. By providing employees with access to corporate resources on their mobile devices, organizations can increase productivity and enable employees to work from anywhere. EMM solutions also enable organizations to enforce security policies and protect corporate data from unauthorized access or theft.

On-premise mobility solutions, on the other hand, are deployed on-premises and managed by the organization’s IT department. These solutions provide organizations with greater control over their mobile devices and applications, but may require more resources to manage and maintain.

In summary, EMM solutions like Microsoft Intune provide organizations with a comprehensive set of tools to manage their mobile devices, applications, and data. By implementing an EMM solution, organizations can improve productivity, enhance security, and reduce costs.

Intune Training and Interview Preparation

If you are preparing for an Intune job interview, it is important to have a good understanding of Intune and its features. You can start by reviewing the top 50 latest Intune interview questions and answers available on the HTMD Community Blog. These questions cover various aspects of Intune, including Intune policies, device management, and application deployment.

In addition to reviewing the questions, it is recommended to undergo Microsoft Intune training to gain a deeper understanding of Intune. The training course covers topics such as Intune architecture, Intune policies, device management, and application deployment. The course also includes hands-on labs to help you gain practical experience with Intune.

When preparing for an Intune interview, it is important to have good communication skills and confidence. During the interview, make sure to listen carefully to the interviewer’s questions and answer them clearly and concisely. You should also be prepared to provide examples of how you have used Intune in your previous roles.

To further prepare for the interview, you can also review Intune FAQs and watch videos that review Intune interview questions. This will help you gain a better understanding of the types of questions that may be asked during the interview.

Finally, it is important to have a good understanding of SCCM interview questions, as SCCM is closely related to Intune. Reviewing SCCM interview questions will help you gain a better understanding of Intune and its relationship with SCCM.

Overall, with the right preparation and a confident, knowledgeable approach, you can ace your Intune job interview and demonstrate your expertise in Intune.

Change and Incident Management

Change and incident management are crucial processes in Intune that help ensure the stability and reliability of the system. It is important for Intune administrators to have a clear understanding of these processes to be able to manage the system effectively.

Change Management Process

Change management is the process of managing changes to the Intune system, including updates, upgrades, and configuration changes. The change management process involves several steps that must be followed to ensure that changes are made in a controlled and predictable manner. These steps include:

• Request for change: A request for change is made by an authorized person, such as an Intune administrator, to initiate a change in the system.
• Change assessment: The change is assessed to determine its impact on the system and the risks associated with it.
• Change approval: The change is approved or rejected based on the assessment.
• Change implementation: The change is implemented in a controlled and predictable manner.
• Change review: The change is reviewed to ensure that it was implemented correctly and that it did not have any adverse effects on the system.

Incident Management Process

Incident management is the process of managing incidents that occur in the Intune system, such as service disruptions, performance issues, and security breaches. The incident management process involves several steps that must be followed to ensure that incidents are resolved as quickly and efficiently as possible. These steps include:

• Incident identification: An incident is identified through monitoring or user reports.
• Incident logging: The incident is logged in the incident management system.
• Incident categorization: The incident is categorized based on its severity and impact on the system.
• Incident prioritization: The incident is prioritized based on its severity and impact on the system.
• Incident investigation: The incident is investigated to determine its root cause.
• Incident resolution: The incident is resolved using the appropriate resolution method.
• Incident closure: The incident is closed once it has been resolved.

In conclusion, change and incident management are critical processes in Intune that help ensure the stability and reliability of the system. Intune administrators must have a clear understanding of these processes to be able to manage the system effectively.

Additional Features and Services

Microsoft Intune offers a range of additional features and services that can help organizations manage their devices and applications more effectively. In this section, we will take a look at some of the most notable features and services offered by Intune.

Teams Integration

Intune provides integration with Microsoft Teams, allowing administrators to manage Teams settings and policies from within the Intune console. This integration makes it easier to manage Teams alongside other applications and devices, ensuring a consistent experience across the organization.

MacOS Management

Intune also supports the management of MacOS devices, allowing administrators to manage settings, policies, and applications on both Windows and MacOS devices from a single console. This feature ensures that MacOS devices can be managed and secured alongside other devices in the organization.

Configuration Manager Integration

Intune integrates with Microsoft Configuration Manager, enabling administrators to manage both on-premises and cloud-based devices and applications from a single console. This integration provides a more streamlined management experience and ensures that organizations can manage their devices and applications more effectively.

Microsoft Defender Integration

Intune integrates with Microsoft Defender, providing advanced threat protection for devices managed by Intune. This integration ensures that devices are protected against a range of threats, including malware, viruses, and other malicious software.

Intune Company Portal App

Intune provides a Company Portal app, which allows users to access corporate resources, such as applications and documents, from their mobile devices. This app provides a secure and convenient way for users to access the resources they need, while ensuring that the organization’s data remains protected.

Skype for Business Integration

Intune integrates with Skype for Business, allowing administrators to manage Skype settings and policies from within the Intune console. This integration ensures that Skype can be managed alongside other applications and devices in the organization.

Data Access Control

Intune provides data access control, allowing administrators to control access to corporate data based on factors such as device compliance and user identity. This feature ensures that sensitive data remains protected, even when accessed from mobile devices.

Notification Alerts

Intune provides notification alerts, allowing administrators to receive alerts when devices are out of compliance or when security threats are detected. This feature ensures that administrators can respond quickly to potential security threats and maintain the security of the organization’s data.

VDI Support

Intune provides support for Virtual Desktop Infrastructure (VDI), allowing administrators to manage VDI environments alongside other devices and applications in the organization. This feature ensures that VDI environments can be managed and secured effectively, providing a consistent experience for users.

Remote Help

Intune provides remote help, allowing administrators to remotely troubleshoot and resolve issues on managed devices. This feature ensures that issues can be resolved quickly and efficiently, minimizing downtime and maintaining productivity.

Advantages and Disadvantages of Intune

Microsoft Intune is a cloud-based service that focuses on Mobile Device Management (MDM) and Mobile Application Management (MAM). While it provides many benefits, it also has some drawbacks. Let’s take a closer look at the advantages and disadvantages of Intune.

Advantages of Intune

• Cloud-based Solution: Intune is a cloud-based solution, which means that there is no need to install any software on your devices. You can access the service from anywhere, and it is easy to use.

• Device Management: Intune provides device management capabilities, allowing you to manage your devices from a single console. You can monitor and manage devices, apply policies, and configure settings.

• Application Management: With Intune, you can manage applications on your devices. You can deploy applications, manage updates, and remove applications remotely.

• Security: Intune provides security features such as conditional access, which allows you to control access to your apps and data based on specific conditions.

• Integration with Other Services: Intune integrates with other Microsoft services and apps, making it easy to manage your devices and applications.

Disadvantages of Intune

• Limited Functionality: Intune has limited functionality compared to other MDM solutions. It may not be suitable for organizations with complex device and application management requirements.

• Cost: Intune can be expensive, particularly for small businesses. The cost may increase as the number of devices and applications increases.

• Internet Connectivity Required: Intune is a cloud-based solution, which means that internet connectivity is required to manage devices and applications. This may be a problem in areas with poor internet connectivity.

• Limited Support for Non-Microsoft Devices: Intune has limited support for non-Microsoft devices, which may be a problem for organizations that use a mix of devices.

In summary, Intune provides many benefits, including cloud-based solution, device management, application management, security, and integration with other services. However, it also has some drawbacks, including limited functionality, cost, internet connectivity requirements, and limited support for non-Microsoft devices.